Terms of service

H•E•R REMEDI — TERMS OF SERVICE

Effective Date: January 2024
H•E•R REMEDI
A Luxury Self-Care Brand by Remi
Heal • Empower • Renew

1. Overview

This website is operated by H•E•R REMEDI (“we,” “us,” “our”).
By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”).

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

If you do not agree with these Terms, please do not use this site.

2. Online Store Terms

By using this site, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose.
You may not transmit any worms, viruses, or harmful code.

Violation of any Terms will result in an immediate termination of your Services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted over various networks.
Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our written permission.

4. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated.
The material is provided for general information only and should not be relied upon without consulting more accurate sources.

5. Modifications to the Service & Prices

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) at any time.

We are not liable for any modification, price change, suspension, or discontinuation.

6. Products & Services

All products are handcrafted in small batches.
Inventory may be limited and subject to return or exchange only according to our Shipping & Returns Policy.

We reserve the right to:

  • Limit product sales to any person or region

  • Limit quantities

  • Discontinue any product at any time

  • Update product descriptions or pricing at our discretion

We cannot guarantee that your device display accurately represents product colors or textures.

7. Billing & Account Information

We reserve the right to refuse any order.
We may limit or cancel quantities purchased per person, per household, or per order.

You agree to provide:

  • Current and complete account information

  • Accurate billing details

  • An email address for contact regarding orders

You must promptly update your account if information changes.

8. Third-Party Tools & Links

We may provide access to third-party tools “as is” without warranties or support.
You agree to use these tools at your own risk.

Certain content, products, and services may include materials from third parties.
We are not responsible for examining or evaluating third-party content.

9. User Comments & Submissions

If you send submissions (reviews, feedback, messages, etc.), you grant us the unrestricted right to edit, copy, publish, distribute, and use them in any medium.

We have no obligation to:

  • Maintain comments in confidence

  • Pay compensation

  • Respond to comments

We may remove content deemed unlawful, offensive, threatening, defamatory, harmful, or violating intellectual property or our Terms.

You agree your comments will not violate any rights of third parties.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors, Inaccuracies & Omissions

Occasionally, there may be errors or omissions related to product descriptions, pricing, promotions, shipping charges, availability, or transit times.

We reserve the right to correct errors and update information without prior notice.

12. Prohibited Uses

You are prohibited from using the site or its content to:

  • Engage in unlawful activities

  • Solicit illegal acts

  • Violate regulations or laws

  • Harass, harm, defame, or discriminate

  • Upload malware or malicious code

  • Collect personal information for nefarious purposes

  • Interfere with security features

Violation of these terms may result in termination of your access.

13. Disclaimer of Warranties

We do not guarantee uninterrupted, error-free, or secure service.

Products and services are provided “as is” and “as available” without warranties of any kind.

14. Limitation of Liability

In no case shall H•E•R REMEDI, our owner, partners, or staff be liable for any injury, loss, or damages of any kind, including:

  • Direct or indirect damages

  • Loss of data

  • Loss of profits

  • Replacement costs

  • Damages resulting from use of the Service or products

Use at your own risk.

15. Indemnification

You agree to indemnify and hold harmless H•E•R REMEDI from any claims arising from your breach of these Terms or violation of any law or third-party rights.

16. Severability

If any provision of these Terms is unlawful or unenforceable, the remainder remains valid and enforceable.

17. Termination

These Terms remain in effect unless terminated by either you or us.
You may stop using the site at any time.

We may terminate or suspend access if you violate these Terms.

18. Entire Agreement

Failure to enforce any right does not constitute a waiver.
These Terms and policies posted on the site constitute the entire agreement between you and us.

19. Governing Law

These Terms are governed by the laws of the United States and the State of Illinois.

20. Contact Information

For questions regarding these Terms:
📧 support@herremedi.com